Redefining Your Furnishing Experience

Cancellation & Returns

We are here to ensure your satisfaction and maintain the exclusivity of your ZIOR experience.

Order Modification or Cancellation
  • Once an order is placed, modifications or cancellations can be requested within 24 hours of purchase.
  • Contact our Customer Care team promptly through our dedicated helpline or email with your order details for assistance.
Exclusivity Consideration

ZIOR takes pride in the exclusivity of our collections. Some of our items are made to order or limited edition, and thus, cancellations may be subject to review based on the nature of the product or has been damaged in transit.

Returns Policy
  1. Quality Assurance: ZIOR is dedicated to delivering products of the highest quality. If, however, you receive a damaged or defective item, please let us know at the time of delivery.
  2. Exclusivity Maintenance: Returns are not accepted for eligible, considering the exclusive nature of our products.
  3. Made-to-Order Items: As made-to-order have specific conditions, and we keep you in loop so the chances of return is at low.